Art 3 - Shipping
Art 3-1 Deliveries
The seller will deliver the purchased products using a shipping company (TNT) which will take care of the transportation, taking charge of any responsability from the moment of the pick-up to the one of the final delivery.
Art 3-2 Delivery times and terms
The time for processing and delivering orders may vary from 1 to 2 working days. Some specific destinations such as islands or remote locations in Italy may extend the delivery times to 4 working days. The expected delivery times for shipments in the rest of Europe may vary from 4 to 8 working days, according to the location of the final destination
ART 3-3 Shipping Costs
Shipping costs for shipments within Italy (through TNT) are as follows: € 8,00 for any order under the value of € 60. Any order over the value of € 60 will include free shipping along the entire Italian country. The costs for shipments in the rest of Europe may vary according to the rates decided for each Country by our shipping company, FedEx. The customer must complete the desidered destination address with the following information: house number, zip code, municipality as well as name and surname.
In case the delivery will not be possible because of a mistake in the filing of the shipping details (missing information and/or wrong data), the shipping costs will be charged to the customer at the moment of the refund. In case the storage of the packaging would be needed, the shipping costs for the lying and the return to the store will be charged to the final customer. Important warning: in case of failure to collect the products, the lying costs will be charged to the customer (€ 9,92 for paperworkfiling, plus € 2,50 for each day of storage using, VAT not included).
Art 3-4 Tracking
Once the order has been processed and taken care of from the shipping company, you will receive an e-mail with the tracking number of your shipment.